All students are met at the airport upon arrival by College staff and homestay parents.
Friendly, culturally sensitive families with high standards are selected by the accommodation agents PEETO is associated with. These accommodation agents are aware of and adhere to the Code of Practice for the Pastoral Care of International Students.
Orientation and settling-in assistance is given to all students. This includes a Christchurch city map, a NZ$ 10-00 phone card and a list of important phone numbers. A handbook, 'Destination Canterbury', for international students and their families is provided.
A Student Identification Card is provided.
The overall happiness of students is seen to be crucial to English Language development and therefore PEETO ensures that student counsellors/interpreters are available in many languages when needed.
Interviews are arranged with Universities, Polytechnic, Secondary Schools and other learning Institutions to ensure learning pathways are available.
Free assistance is given with regard to student visas and permits extensions. Visitors Visa assistance is also given to visiting parents of students.
Assistance with finding a flat or flatmates, understanding of the tenancy agreement, advice on phone and electricity connections etc. is given free.
PEETO organises courses for students wishing to pass written and oral tests to obtain a New Zealand Driving Licence to drive in New Zealand while studying here. Driving safety is an important issue for foreign students.
Guidance and assistance for local and international travel arrangements is given.
An International ISAC Student card for discounts on travel and accommodation can be applied for. Free assistance and guidance about recreational activities including referrals to clubs, a range of extra-curricular activities, and assistance in obtaining a New Zealand driving licence.
Personal assistance is given as required, e.g. medical or legal issues.
All staff and management at PEETO are available to talk to students about any concerns they have, whether they are related to their course, or any other part of their life. We are keen to help them to find solutions to any problem they may have.
If students are concerned about their class, it is best to talk to the tutor first. If they don't feel comfortable about doing this, they can talk to the Academic Manager or the Administration Officer.
If there are some problems outside school, we can also help. First talk to the Administration Officer or to any other staff. If we can't help, we will find someone who can. If there is a need for an interpreter to help to explain the problem, we can arrange for this, or students are welcome to bring someone with them to help with language and for support.
It is very important to us that students are comfortable when they are learning, so we ask them to tell us if there is anything that makes them uncomfortable and we will address their concerns.
Soon after arrival, each student will be given a free scenic tour of Christchurch covering the city centre, gardens, parks, beaches, harbour and the Port Hills.
Every Friday afternoon the PEETO Activities Programme Co-ordinator organises a recreation activity free of charge for full time students. A small fee may apply for expensive excursions. Every full time student gets a free pass for the time they are enrolled at PEETO to use the Centennial Swimming Pool facilities, 5 minutes walk from the College, for swimming, spa and sauna.
There is an unlimited range of interesting and exciting things to do including outdoor activities, cultural, sporting, food and music pursuits. Examples of activities and excursions include:
Mini golf, movies, picnics, swimming, visits to educational centres, cultural events, musical shows, the zoo, restaurants, farm visits, canoeing on the river, festivals and sports in the park.